Shipping and Returns
Shipping Policy
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Thank you for visiting and shopping at Monarch Cosmetic Clinic.
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Shipping Policy – Canada
Shipment processing time
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All orders are processed within 1–2 business days of receipt.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
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*Free shipping on orders of $20 or more.
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International Shopping Policy
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*Free shipping on orders of $100 CDN or more.
Shipping charges for your order will be calculated and displayed at checkout.
Return & Exchange Policy
Monarch Cometic Clinic Refund Policy
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Thank you for shopping at Monarch Cosmetic Clinic’s online store!
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We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at monarchcosmeticclinic@gmail.com.
Exempt Goods
The following are exempt from refunds:
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Gift cards
Partial refunds are granted (if applicable)
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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Any item that is returned more than 30 days after delivery.
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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